Booking process
From first enquiry to keys, and what is reversible at each point.
1. Enquiry
You contact us from a development page. An advisor confirms live availability for the units you are interested in — published data is refreshed daily, but a reservation always gets a real-time check first.
2. Viewing
In person at the show unit or site, or remotely by video walkthrough. For early-stage developments there may be nothing to see but the plot, in which case we walk the location and the surrounding infrastructure instead.
3. Reservation
A reservation deposit takes the unit off the market, typically for 30 days, while contracts are prepared. The reservation document should state exactly what happens to your deposit if you withdraw, and if it does not say, do not sign it.
4. Private purchase contract
Your lawyer reviews the contract, the bank guarantee and the developer's licences. On signature you pay the deposit instalment. From this point withdrawal generally means losing the deposit, so this is the decision point that matters.
5. Construction
Staged payments fall due against milestones. We track published build progress against the developer's stated completion quarter and flag slippage on the development page.
6. Completion
The developer obtains the Licence of First Occupation. You (or your lawyer, under power of attorney) attend the notary, pay the balance, and take the keys. Registration at the Land Registry follows.
Common questions
- Do I need to be in Spain to complete?
- No. A power of attorney granted to your lawyer lets completion happen without you present.
- Is the reservation deposit refundable?
- It depends entirely on the reservation document. Some developers refund if contracts are not issued in time; most do not refund a voluntary withdrawal. Read that clause before paying.
- How long does the whole process take?
- Enquiry to contract is typically four to six weeks. Contract to keys depends on the build — anywhere from six months to three years.